SHIPPING POLICY

Welcome to Kolapuri World! We are committed to providing you with a seamless shopping experience, including prompt and reliable delivery of your footwear orders. Please review our shipping policy to understand the terms and conditions associated with the shipping process.

1. Processing Time:

  • Orders are typically processed and shipped within 1-3 business days after payment confirmation.
  • Processing times may vary during peak seasons or promotional events.

2. Shipping Methods:

  • We offer standard and expedited shipping options.
  • Standard shipping generally takes 3 business days for delivery.

3. Shipping Rates:

  • Shipping rates are calculated based on the weight of the package and the destination.
  • Customers can view shipping costs at the checkout before completing their purchase.

5. Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track the status of your shipment through our website or the carrier’s tracking system.

6. Undeliverable Packages:

  • In the event that a package is undeliverable due to an incorrect address provided by the customer, the customer will be responsible for the additional shipping costs.

7. Delays and Exceptions:

  • While we strive to meet our estimated delivery times, unforeseen circumstances such as weather conditions or carrier delays may cause delays.
  • Kolapuri World is not responsible for delays beyond our control but will work diligently to resolve any issues.

8. Shipping Address:

  • Customers are responsible for providing accurate and complete shipping information.
  • Changes to the shipping address after the order has been placed may result in additional charges or delays.

9. Lost or Stolen Packages:

  • Kolapuri World is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please ensure that you provide a secure delivery location.

10. Returns Due to Non-Delivery:

  • If a package is returned to us due to non-delivery (e.g., incorrect address), the customer may be responsible for the cost of reshipment.

By placing an order with Kolapuri World, you agree to the terms and conditions outlined in this shipping policy. If you have any questions or concerns, please contact our customer service team at info@kolapuriworld.com.

Thank you for choosing Kolapuri World for your footwear needs! We appreciate your choice.

KOLAPURI WORLD
Plot# L-824, Sector 5A2, North Karachi, Karachi
+92 327 2938623